Tuesday, February 4, 2014

Week 11: Small Business Marketing


The eleventh session began with a discussion on factors that influence a business’s internal and external marketing environment. Following a quick recap of key marketing terms that the students had learned in their mandatory first-year marketing module (market segmentation, targeting, positioning, the marketing mix, etc.), the lecture covered the characteristics of small business marketing. The class discussed the ‘Four Is’ (innovation, identification of target markets, interactive marketing methods, and informal information gathering) and the ‘Four Ps’ (product, place, promotion, and price) of marketing from a small business marketing perspective as well as the differences in identification of target markets in small businesses (top-down verses bottom-up approach).

The lecturers then went over interactive and stealth marketing in a small-business and event-promotion context and talked about the forms that these marketing techniques can take, the strategies behind their use, and the benefits of each approach.

The students divided into their assignment groups and were asked to consider what marketing practices they would use for their upcoming event and how they would develop an integrated marketing plan. Groups discussed how their marketing strategies would fit into the time frame of their business plan for their second assignment.

The overall aim of the session was to have students understand the key aspects that influence the marketing of small businesses and how the small business marketing process is different from a large enterprise. 

Although groups were given cost estimates for different marketing strategies, as they worked in their groups, it became clear that instructors needed to spend extra time discussing the returns that different marketing approaches would offer. After the instructors offered some guidance on figuring out the benefits of different marketing approaches to the groups’ assignments, students were better able to plan their marketing strategies. 

Click here for more information about the project.

Click here to view the lecture slides.